IBA Member Spotlight
Cindy Kim is the Director of Quality and Regulatory Affairs at Cosmetic Laboratories in Irving, Texas. Her path to this critical role at the organization was not a direct path; her work moved from Telecomm to Chemicals to Aerospace and now Cosmetics and Personal Care. Every job has required similar traits: the need for precision, detail-oriented, ongoing research, and a pro-active orientation.
Cosmetic Laboratories is a turn-key private label manufacturer for skincare and hair care products. Owned by Doug Johnson, Cosmetic Laboratories has been in business for over 30 years and has customers all over the world.
Starting her education in pre-medicine, Cindy earned an Associate Degree in Psychology from Texas Woman’s University. She said she has so many hours of classes she could pursue a Ph.D. if she selected one area of study. Ongoing certifications are a must in this type of work. She believes Quality Managers should lead and set standards, allowing others to do their jobs to the defined standards.
With her IBA membership, she utilizes the Export Certificates program, attends webinars, and is looking forward to participating in the upcoming, virtual IBA Tech Reg Forum March 22-24.
Her keys to success: “I enjoy my work. I really like it. It can be hard and intense, but I continue to learn so much.”
Suggestions for the newcomer to the industry: the beauty and skincare industry is a great industry. It is better able to weather recessions and pandemics than many other industries. Preparing for a role like hers includes a strong quality and regulatory background, with solid experience and a commitment to earning ISO certifications.